General terms & conditions of use and sale
the website www.sircanapa.com is the property of individual Russian company Giuseppe, match iva 03439750799, with registered office in via marinella snc, 89812 lazzo (vv,) registered in the register of companies of the Milan Chamber of Commerce (hereinafter “Gestore” or “Seller”) and its use by the user (hereinafter “User”). "
Access and use of this site require the knowledge and use of the following rules. individual Russian company Giuseppe may modify or update, in whole or in part, the norms listed below without notice. in case you do not intend to accept the proposed rules you must abandon the website www.sircanapa.com.
I. General Conditions of Use.
1The User will be the only and only responsible for the use of www.sircanapa.com and its contents. the operator in fact cannot be considered responsible for the use not in accordance with the laws in force, the website and the contents by each of its users, saves the responsibility of the manager for dolo and serious fault.
2In particular, the User will be the only and only one responsible for the communication of incorrect information and data, false or related to third parties, without expressing their consent, as well as in view of an incorrect oo of the same.
3none of the information published on www.sircanapa.com must be considered a medical advice or advice, but only general information to be consulted freely. any decision is taken, based solely on the information on this site, is at your own risk.
4since any material will be downloaded or otherwise obtained through the use of the service chosen and at the risk of the user, any liability for any damage to computer systems or data loss resulting from the unloading operations falls on the User and cannot be charged to the operator. the operator disclaims any liability for any damage resulting from inaccessibility to the services present on the site or from any damage caused by viruses, damaged files, errors, omissions, service interruptions, deletion of content, problems connected to the network, providers or telephone and/or telematic links, unauthorised access, alteration of data, failure and/or faulty operation of the electronic equipment of the user.
5The User is responsible for the custody and proper use of his/her personal information, including the credentials that allow access to the reserved services, as well as any harmful or detrimental consequences that may arise from the manager or third parties due to the incorrect use, loss, subtraction of such information. in the text are mentioned purely computer terms, commonly recognized and by the univocal meaning that, up to the contrary expressed instance, are presumed known and understood by the user of the site and the services offered for it.
6. privacy policy
all personal information is recorded and protected as indicated in our legislation onprivacyand onuse of cookies, please read carefully: the legislation also applies where you access www.sircanapa.com and use the relevant services. Privacy Policy helps you understand how www.sircanapa.com collects and uses your personal data and for what purposes.
7. intellectual property rights
the contents of www.sircanapa.com, such as, by way of example, works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, published on www.sircanapa.com, including menus, web pages, graphics, colors, copyrights, characters and other websites. reproduction is prohibited, in whole or in part, in any form, of www.sircanapa.com and its contents, without the express written consent of the manager. the operator has the exclusive right to authorize or prohibit direct or indirect reproduction, temporary or permanent, in any way or form, in whole or in part, of www.sircanapa.com and its contents. with regard to the use of www.sircanapa.com, the User is authorized only to view the website and its contents. The User, moreover, is authorized to perform all those temporary reproduction acts, without economic importance, which are considered transient or accessory, an integral and essential part of the same display of www.sircanapa.com and its contents and all other navigation operations on the website that are performed only for a legitimate oo of www.sircanapa.com and its contents. The User is not authorized to perform any reproduction, on any support, in whole or in part of www.sircanapa.com and its contents. any act of reproduction must be, from time to time, authorized by the manager or, if necessary, by the authors of the individual works contained on the website. Such reproduction operations shall, however, be carried out for legitimate purposes and in compliance with copyright and other intellectual property rights of the manager and authors of the individual works contained on the website. the authors of individual works published on www.sircanapa.com have, at any time, the right to claim the paternity of their works and to oppose any deformation, mutilation or other modification of the works themselves including any act to damage to the works, which is detriment to their honor or reputation. The User undertakes to respect the copyright of artists who have chosen to publish their works on www.sircanapa.com or who have collaborated with www.sircanapa.com to create new forms of expression and art intended to be published, even not exclusively on the website, or, yet, which form an integral part of it. Furthermore, the User is not in any case authorized to use, in any way and in any form, the contents of the Website and any single work protected by copyright and any other intellectual property right. by way of example, you may not alter or otherwise modify the protected content and works without the consent of the manager and, where necessary, of the individual authors of the works published on www.sircanapa.com.
8. trademarks and domain names
all the distinctive signs that distinguish the products sold on www.sircanapa.com and present on the website are registered trademarks of the respective owners and are used within www.sircanapa.com, for the sole purpose of distinguishing, describing and advertising the products on sale on www.sircanapa.com. the operator and all other holders of registered trademarks shall be entitled to make or exclusive of the respective trademarks. any of these trademarks does not comply with the law and, as unauthorized, is prohibited and involves serious legal consequences. It is not in any way permitted to object to these trademarks and any other distinctive sign present on www.sircanapa.com to benefit from the distinctive character or reputation of these trademarks or in order to harm the same and their owners.
9. links to other websites
www.sircanapa.com contains hyperlinks (“link”) to other websites that have no connection with www.sircanapa.com. the operator does not control or perform monitoring operations of such websites and their contents. the operator may not be held responsible for the content of these sites and the rules adopted by them even with regard to your privacy and the processing of your personal data during your browsing operations. The User is therefore asked to pay attention when connecting to these websites through the links on www.sircanapa.com and to carefully read their terms of use and privacy regulations. www.sircanapa.com remembers that the general terms of use and the privacy rules of www.sircanapa.com do not apply to websites managed by other parties other than the manager. www.sircanapa.com provides links to other websites only to facilitate their users in research and navigation and to facilitate hyperlinks on the internet to other websites. The activation of the links does not entail any recommendation or reporting of the operator for access and navigation on these websites, nor any guarantee about their content, services or goods provided by them and sold to internet users.
10. link to www.sircanapa.com
anyone interested in enabling links to the home page and other web pages of www.sircanapa.com, which are publicly accessible, please contact the manager at the following email address: sales @ www.sircanapa.com. the contact is necessary to activate the request of consent to the hyperlink to www.sircanapa.com and its pages. the manager has the right to object to the activation of direct links to his website in the event that the applicant, who intends to activate the link to www.sircanapa.com, has adopted in the past unfair commercial practices or non-compliance with the sector or unfair competition actions towards the manager or when the operator theme that these behaviors can be adopted, in the future, or even when the applicant subject has adopted, in the past or the future, is, in any case, prohibited the activation of deep hyperlinks (such as deep frames or deep links) at www.sircanapa.com or the unauthorized use of meta-tags, without the consent of the manager.
11. content warning
the manager has adopted any notice to prevent the publication, on the website, of content that describe or represent scenes or situations of physical or psychological violence or such that, according to the sensitivity of users of www.sircanapa.com, may be deemed detrimental to civil convictions, human rights and dignity of people, in all its forms and expressions. In any case, the operator does not guarantee that the content of the website is appropriate or lawful in other countries, outside Italy. However, if such content is deemed not lawful or illegal in some of these countries, please avoid access to our website and if you choose, in any case, to access it, we inform you that the use you decide to make services provided by www.sircanapa.com will be your exclusive and personal responsibility. the manager has also adopted any useful precaution in order to assure its users that the contents of www.sircanapa.com are accurate and do not contain incorrect or unregistered information, regarding the date of their publication within the website and, as far as possible, also subsequently. However, the operator does not assume any responsibility for the accuracy and completeness of the content published on www.sircanapa.com, without prejudice to its liability for damage and gross negligence and unless otherwise provided by law. the operator, moreover, cannot guarantee to users that the website operates continuously, without interruptions and in the absence of errors or malfunctions due to the connection to the internet. for any problems encountered in the use of our website, contact our customer service or the following email address: info@sircanapa.com. a manager will be at your disposal to provide you with assistance and to help you restore the functionality of your access to the website if this is possible. Similarly, we recommend that you contact your internet service provider or check that each device for internet connection and access to web content is properly activated, including your internet browser. Although the manager will try to do everything possible to ensure continuous access to its website, the dynamic nature of the internet and its contents, it may not allow www.sircanapa.com to operate without suspension, interruption or discontinuity due to the need to operate website updates. the operator has adopted appropriate technical and organizational measures to safeguard the security of its services on www.sircanapa.com, the integrity of data relating to traffic and electronic communications with respect to forms of use or cognition not permitted and to avoid risks of dispersion, destruction and loss of data and confidential and non-regarding its users, present on www.sircanapa.com, i.e. unauthorised access, law or non-compliant information.
II. General conditions of sale.
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- with the expression “General Terms and Conditions of Sale”, is the contract of sale relating to the consumer goods of the seller stipulated between them and the Buyer the within of a remote sales system organized by the seller;
- trademark and logo related to the site are exclusive property of the seller;
- these conditions of sale govern the sale online between the manager and the Buyer who expressly declares to make the purchase for private use or for purposes that fall within the framework of its commercial, industrial, artisanal or professional activity;
- the seller reserves the right to refuse the service to anyone and at any time and to change the prices without notice;
- these premises constitute an integral and substantial part of the contract.
the following:
1. Subject of the contract
1.1. the present general conditions, which are placed in the availability of the Buyer for reproduction and conservation pursuant to article 12, Legislative Decree no. 9 April 2003, n. 70, have the object of the purchase of products, carried out remotely and by means of telematic network, through the website belonging to individual company Russian giuseppe, match iva 0343975079912, with registered office in via marinella snc, 8.
1.2. with this contract, respectively, the seller sells and the Buyer purchases at a distance the products indicated and offered for sale on the website of the seller.
1.3. the main characteristics of the products mentioned above are shown on the seller's website. descriptions and images are published as an example and may not be perfectly representative of the characteristics of the products, but differ by color, size and accessories present in the figure.
1.4. the seller undertakes to provide the products selected – within the limits of their availability – after payment of a consideration referred to in Article 3 of this contract.
1.5 all products visible on our website are legal. we are unable to provide information on the particular legal status of our products in the country of residence of the Buyer. It is up to the Buyer to check whether the purchased items have legal restrictions in their country.
2. acceptance of the conditions of sale
2.1. all purchase orders will be forwarded by the Buyer to the seller through the completion of the indicated purchase procedure.
2.2. these general conditions of sale must be examined “on line” by the Buyer, before the completion of the purchase procedure. The forwarding of the purchase order by the Buyer, therefore, implies total knowledge of the same and their full acceptance.
2.3. The Buyer, by sending the confirmation of his purchase order telematicly, accepts unconditionally and obliges himself to observe, in his dealings with the seller the general conditions and payment below, declaring that he has seen and accepting all the information provided by him pursuant to the above rules, taking also note that the seller is not considered bound under different conditions, if not previously agreed in writing.
2.4. By carrying out the order, through the exact compilation of all the sections of the electronic form, we fully accept the contents of the conditions of sale, of the information on the right of withdrawal and of the privacy policy, which can be read by accessing the links footer.
3. registration on www.sircanapa.com
3.1. In order to be able to place an order on www.sircanapa.com, the Buyer can register through personal accounts through the registration page. The buyer can also purchase without registration.
3.2. During the registration process, the Buyer will be required to choose a username and password. the responsibility that these credentials are trustworthy falls solely on the Buyer. If the Buyer suspects that the credentials have been compromised, he must, as soon as possible, proceed to the modification of such data. the seller is not authorized in any way to request the password of the Buyer. activated the account, the User obliges himself to oate the same, and however the related user-id and passwords, legitimately and correctly, even in the light of the legal consequences related to that oo.
3.3. The Buyer stands out in private customer not to have a match (hereinafter “Private Party”) and client business owner iva (hereinafter “B2B Party”), enabled by the seller after registration on www.sircanapa.com and after verification by the seller of social reason, VAT and tax code valid for commercial and tax purposes.
4. sales prices and purchasing methods
4. the sale prices of the products present on the site are expressed in euro and are meant indicative and subject to confirmation expressed by e-mail from the seller, which constitutes acceptance of the purchase order. the seller reserves the right to select and modify the prices and payment methods at any time.
4.2. Private customer: the prices of products published on the homepage or in the different sections of the site include VAT. shipping costs will be calculated and will be made visible to the private customer when entering the order and vary depending on the total amount of purchase and destination country. deliveries to Italy for the private customer: shipping costs for the private customer will be calculated based on weight, volume, number of packages and destination country. couriers may apply surcharge fees for areas they consider “remote”. the total cost of the shipment up to the address of the Buyer is borne by the same, except for exceptions and derogations that will be specially published on the site and/or communicated by e-mail. the cost is, in any case, made known to the Buyer before confirming the purchase order.
4.2.1 Any payment by the private customer may be made only by means of one of the methods indicated: advance payment by bank transfer, online payment by credit/payment card, payment by postepay charging
a) advance payment with bank transfer registered to individual Russian company giuseppe, bank understanding san paolo ag course lodi 32 thousandno, iban: it 79 c 0306 9094 50100 00000 8706, BIC/SWIFT: bcititm1303; the causale to report on the advance bank transfer must indicate the number and date of the order, the name and the surname of the order.
(b) payment by mark: only on request. the payment with mark can be requested by writing an email to info@sircanapa.com. The Buyer will receive an order summary email and the request to confirm the willingness to pay the courier the total cost of the ordered products. The order will be sent only after confirmation by the Buyer.
c) online payment by credit card: the Buyer will be redirected to the site of understanding san paolo, through which you can pay with your credit card or prepaid. below will receive an email confirmation of payment.
d) payment through postepay charging: the payment data will be made known during the purchase procedure. Once the postepay charge is made, the buyer can send a copy of the payment receipt to info@sircanapa.com to speed up the delivery time
4.3. b2b customer: the prices of products published on the homepage or in the different sections of the site are not inclusive of VAT if the Buyer is a business customer. the shipping costs for the customer b2b will be calculated according to the weight, volume, number of packages and destination country after receiving the order and will be communicated to the customer b2b in invoice or pro-forma. the total cost of the shipment up to the domicile of the customer b2b is charged to the same, except for exceptions and derogations that will be specially published on the site and/or communicated via e-mail.
4.3.1 Any payment by the customer b2b may be made only by means of one of the methods indicated, after receipt of the invoice or pro-forma: advance payment by bank transfer, payment in cash, online payment via paypal or credit card.
a) advance payment with bank transfer registered to individual Russian company giuseppe, bank understanding san paolo ag course lodi 32 thousandno, iban: it 79 c 0306 9094 50100 00000 8706, BIC/SWIFT: bcititm1303; the causale to report on the advance bank transfer must indicate the number and date of the order, the name and the surname of the order.
(b) payment in cash: this method of payment is only allowed for deliveries to Italy up to a maximum of 3.000€ of amount, the shipping costs will be added 8€ for the delivery service.
4.4. the product chosen by the Buyer within the electronic catalogue on www.sircanapa.com, can be entered without obligation in the electronic cart. the contents of the cart may be displayed, modified or deleted at any time. after confirming the cart, the Buyer will have to fill out the request form in all its parts and manifest its membership to the online purchase. the order procedure may be interrupted at any time by closing the browser window.
4.5. the receipt of the order does not commit the seller until the same has expressly accepted the order by e-mail. the seller, with e-mail containing a summary of the order ends, after checking the availability of the chosen product, will confirm and accept the order received.
4.6. The Buyer expressly gives the seller the right to accept even partially the order made (e.g. in case there is not the availability of all the ordered products.) in this case the contract will be finalized regarding the goods actually sold.
4.7. delivery time: the order will only be put into operation when the accreditation is received. your order will be shipped on average in 1-3 working days from the time of the order. (in case of bank transfer you will have to wait for the sum shown on our account before you can proceed to the shipment of the goods.) after the shipment you will receive an email that the tracking code to track the shipment on the courier’s website.
4.8. the seller invites all buyers to check the products at the time of delivery and, in case of defects or damages to the purchased product, please contact us immediately (by writing an email to info@sircanapa.com or by calling at 0239844382. )
4.9. at the time of delivery of the products and, therefore, accepted by the same buyer at the address provided by him, the liability of possible defects falls on the customer.
5. Conclusion of the contract
5.1. the contract stipulated through the site is concluded when the Buyer receives, by e-mail, the formal confirmation of the order, through which the seller accepts the order sent by the Buyer and informs him of being able to proceed to the evasion of the same. the contract ends in the place where the seller's registered office is located.
5.2. pursuant to Art. 12 of Legislative Decree 70/2003, the seller informs the Buyer that each order sent is stored in digital / paper form on the server/press the seller’s seat according to confidentiality and security criteria.
6. products and services
6.1 The seller reserves the right to modify or discontinue the sale of any product at any time and without any liability to the customer or third parties.
6.2. the seller cannot be held responsible for any changes in color, taste or smell of the products on sale on www.sircanapa.com, which are natural and therefore are subject to natural changes.
6.3. The seller may occasionally launch special offers and product related services through www.sircanapa.com and reserves the right to terminate and control such offers at its discretion.
7. Warnings
1. The Buyer agrees that the use of any product or service issued by the seller is carried out at its own risk. all products are shipped in their integrity, without any express warranty.
2. in no situation the seller, or one of its affiliated parties, must be held responsible for any injury, loss, complaints or any other damage related to the use of its products or services.
8. complaints
Any complaints may be submitted to the seller by email or by telephone. the seller undertakes to respond to the Buyer within 2 working days, offering the relevant solution. if no solution is submitted within 2 days, the seller will try to contact the Buyer as soon as possible, committing to provide further explanations on the resolution times.
III. Right of refund
the purpose of individual Russian company juseppe (“the seller)” is to ensure your complete satisfaction. if for some reason you are not satisfied with your order you can exerciseyour right to refundwithout any penalty, within fourteen (14) days from the day you received the products purchased on www.sircanapa.com.
If the customer receives a damaged or deteriorated product, you can exercise your right of withdrawal (legislative Decree 21 February 2014, n. 21 Implementation of Directive 2011/83/EU on Consumer Rights,) without any penalty, within 14 days (solar) from the day you have received the products purchased on www.sircanapa.com by filling out the return form (link) that we ask you to fill out in every part of it. the consumer must provide for the return of the goods, always within the period of 14 days from the date of sending of the communication relating to the withdrawal. the products can be returned by sending the parcel through the courier indicated by the seller (dhl,) or through other forwarder. if you have complied with all the conditions required and if the seller will evaluate the damage/detection of the product, it will replace the item or refund the price of the purchased products, staying at your expense only the expenses of the return, that is to say those for the return to the seller of the purchased products.
IV. Applicable law and dispute settlement
These general conditions of oo and sale are governed by Italian law.
in the case of disputes arising from the general conditions between the operator or seller and each of its end users, the manager or seller guarantees, from now on, full membership and acceptance of the conciliation service risolvionline.
Sollvionline is an independent and institutional service, provided by the arbitral chamber of the Milan Chamber of Commerce, which allows to reach a satisfactory agreement, with the help of a neutral and competent conciliator, in a friendly and safe way, on the internet. for more information about the Risolvionline.com regulation or to send a request for reconciliation, please access RisolviOnline.com.